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| How
To Get The Best Out Of Your Doctor |
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Dr. Sarah Smith (nee
Andreae-Jones) MB BS
Patron of the Arachnoditis Trust UK and ASAMS New Zealand. |
One of the biggest problems people with chronic
illness face is their
relationship with their doctor.
Let's face it, our lives, or at least some of the
quality of life, is in
their hands.
Here are a few tips on getting a
good rapport with your doctor.
1.Remember: he is only human, NOT GOD! If you treat
him as godlike, he'll
be tempted to act like it! Nor is
he the enemy, unless you choose to
alienate him.
2.If you have a chronic problems, there won't be any
easy answers. This is
hard for your doctor too (although
obviously not as hard as it is for you).
Doctors like to feel in control and your illness
challenges that. OK, so
that to some extent is tough, but
if you keep it in mind, you will be able
to a little bit see his side of
things.
3.Communication is a 2-way street as is a
relationship. Try to bring
something positive with you to
open the meeting. A smile would be nice and
might help to set things off on a good footing.
Starting with a whinge sets
the tone for a depressing meeting
and I suspect the doctor's heart will sink
and he is already less kindly disposed towards you.
Aggressive stance from
the outset will only put him on
the defensive. If you know a lot about your
problem and have read up on it, try not to come out
with all that you know
straight away, the
doctor will not like it! Let on gradually with little
hints and through questions you ask, that you have
looked into it. Ask his
opinion about what you have read,
rather than presenting it as
incontrovertible fact. (in other words, pander to his
ego a little, flattery
is often effective!!) Remember
that it is possible that your information is
incorrect or your interpretation of it misguided. Be
prepared to be
corrected, but challenge any
statements the doctor makes that you don't
agree with (but politely and constructively, perhaps
with another question,
"yes, but I don't understand
why..is the case, then , could you explain it
to me, or suggest where I can go for more accurate
information, as I now how
busy you are" )
4.Before you attend, work out what you want to
achieve from the
consultation. If you have questions, write them down.
5. At the consultation, try to be brief, don't ramble
on. The doctor doesn't
have a lot of time. Perhaps if you
have a lot to discuss, try asking the
receptionist if you could book a double appointment.
Then your doctor's mind
won't be distracted by worrying
about getting through his clinic in time, so
that he won't get stuck in rush hour traffic and get
his ears chewed off by
his wife for being late home!
(Yes, that doesn't seem as important as your
pain, but he does have a right to a life too, you
know!) Also, don't forget:
your problems are a substantial part of your life,
but only a very small proportion of the problems the doctor will see in
the course of a single clinic.
6.Try to present an attitude of wanting to be active
in your own treatment
plan and make it clear that you do
not expect him to wave a magic wand. Show
him you are realistic in your expectations of him.
Try to avoid being
over-assertive or aggressive. You
may have every right to be angry, but it
will probably be
counter-productive.
7.Make it clear what you want out of the interview.
If he does not meet your
expectations, be firm in repeating
your request and if denied, ask for his
reasons. Don't be fobbed off or
intimidated.
8. If you find that you cannot achieve a rapport and
working relationship,
consider changing doctors! There
ARE some doctors who won't listen, who will
make unpleasant and patronising assumptions about
you, who will keep you in
the Catch-22 situation where if you make a fuss you
are neurotic, if you don
't then there can't be much wrong with you. Stoicism, instead of being
admired, becomes a 2-edged sword
to turn against you. This sort of doctor is
best left well alone if possible. Most, however are
just overworked and
threatened by an incurable case.
Appeal to their humanity and with any luck,
you'll win through!
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